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Frequently asked questions

Straight answers to what people ask us most.

Common questions

How much will the job cost?

We agree a price with you before we start, so there are no surprises on the invoice. If we find something unexpected, we stop and talk to you first.

Do you charge to give a quote?

No. Quotes are free. For simple jobs we can often give a price over the phone or from a few photos.

Are your plumbers licensed and insured?

Yes. Every plumber who comes to your home is licensed, and the business is insured. Ask and we will happily show you.

How quickly can you come out?

Usually the same day or the next day. For emergencies such as a burst pipe, we aim to be there as fast as we can.

Do you guarantee your work?

Yes. If something we fixed goes wrong again because of our work, call us and we will put it right.

What should I do in a plumbing emergency?

Turn off the water at the main valve if you can, then call us. Do not wait to see if it stops on its own.

Ready to get started?

Call us today, or send a message and we will get back to you.